Grievance Procedures

Albertus Magnus College is committed to the appropriate resolution of complaints and has policies and procedures for addressing grade appeals, grievances, academic dishonesty, sexual harassment, misconduct, and several other concerns. These policies may be found in the relevant student, faculty, and employee handbooks. For more information on how to file a grievance with a specific office, please see below.

 

Traditional Undergraduate Students

For the policy and procedure regarding academic misconduct, please review pages 13 through 15 of the student handbook: The Source.

For the policy and procedure regarding grade appeals, please review the Changes in Officially Recorded Grades policy on page 83 of the Traditional Undergraduate Program’s Course Catalog.

Undergraduate Students – Accelerated Degree Program

For the policy and procedure regarding academic misconduct, please review pages 13 through 15 of the student handbook: The Source.

For the policy and procedure regarding grade appeals, please review page 61 of the Accelerated Degree Program’s Course Catalog. You may also review policy on Changes in Officially Recorded Grades on pages 58 through 59.

Graduate Students

For the policies and procedures regarding academic integrity and grade appeals, please review pages 50 through 51 of the Graduate Programs’ Course Catalog.

Faculty

Albertus Magnus College follows the complaint resolution guidelines as provided by the American Association of University Professors (AAUP). Faculty should first address their complaint with their department chair or program director. Next, if needed, the complaint will be escalated to the Associate Dean (Traditional Undergraduate) or Dean (Division of Professional and Graduate Studies). If the complaint needs to be escalated further, it will be directed to the Vice President of Academic Affairs. If the formal complaint process is necessary, one may refer to page 63 of the faculty handbook.

For assistance with filing a grievance, please contact:

Ben A. Amarone, Jr.
Director of Admissions
Phone: (203) 787-8635
Email: bamarone@albertus.edu

Student-athletes should first address their complaint with their team coach. Next, if needed, the complaint will be escalated to the Director of Athletics. If the complaint needs to be escalated further, it will be directed to the Vice President of Academic Affairs. Grievances with the NCAA go through a formal process between the college and the NCAA.
For assistance with filing a grievance, please contact:


Nicholas Wajnowski
Email: nwajnowski@albertus.edu

For assistance with filing a grievance, please contact:

Terence McPartland
Interim Controller
Email: tmcpartland@albertus.edu

Informal Process:

All general grievances may be made in writing to the Director of Financial Aid, Michelle Cochran. Complaints can be emailed to Michelle at mcochran@albertus.edu or mailed to:

ATTN: Michelle Cochran
Albertus Magnus College
700 Prospect Street
New Haven, CT 06511

Formal Process:

Students, parents, and other individuals can submit complaints to the Department of Education about applying for and receiving federal loans, grants, and work-study; experiences with federal loan servicers, collections agencies, or the Department; and schools – their administration of the Federal Student Aid (FSA) programs, their marketing and recruitment practices, or their misrepresentations of facts. Feedback, suggestions, and issues can be reported online using the FSA Feedback System.

Additionally, the Office of Inspector General (OIG) Hotline is available for anyone who knows of or suspects fraud, waste, abuse, mismanagement, or violations of laws and regulations involving Department of Education funds or programs. This includes allegations of suspected wrongdoing by Department of Education employees, contractors, grantees, schools and school officials, persons in positions of trust involving Department of Education funds or programs, collection agencies, recipients of student financial assistance, or lending institutions. Reports can be filed online at the OIG Hotline. Individuals may also contact the OIG’s Regional Office or National Hotline for more information.

OIG Address and Contact Information:

Regional Offices
Boston, MA

Telephone No.
(617) 289-0174

National Hotline
Inspector General’s Hotline
Office of Inspector General
U.S. Department of Education
5 Post Office Square, 8th Floor
Boston, MA 02109
1-800-MIS-USED
E-mail: oig.hotline@ed.gov
Website

View this YouTube link on what happens when a complaint is filed.

Please note, if the Financial Aid Office suspects that a student, employee, or other individual has misreported information or altered documentation to fraudulently obtain federal funds, the Office will report suspicions and provide any evidence to the OIG.

For additional information, please contact the Financial Aid Office at (203) 773-8508 or at financial_aid@albertus.edu.

For the policy and procedure on filing a general grievance, please review pages 40-41 of the Employee Policy Manual. For our policies and procedure for filing grievances regarding harassment and/or discrimination, please review pages 41-43 of the Employee Policy Manual.

How to File a Complaint with the U.S. Department of Labor

Any individual or group can file a complaint with the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) via a new hotline for reporting race and sex stereotyping and scapegoating. The hotline receives complaints by phone at (202) 343-2008 and email at OFCCPComplaintHotline@dol.gov. Third parties can file a complaint on behalf of an individual or a group. Submissions to the hotline will be kept confidential to the fullest extent permissible by law.

Complaints received under Executive Order 11246 will be investigated following OFCCP’s normal complaint procedures, including the completion of a complaint form available at www.dol.gov/agencies/ofccp/contact/file-complaint. OFCCP can also send a copy of the complaint form by email or regular mail.

For assistance with filing a grievance, please contact:

Phone: (203) 773-8514
Email: registrar@albertus.edu

Data Integrity

To review the College's full policy on data integrity compromise, please click here.

For all policies and procedures related to Student Services, please review the student handbook: The Source.

For any form of student misconduct not related to Title IX, please contact the Director of Residential Life and Community Standards, Haley McConville at hmcconville@albertus.edu, or by phone at 203-773-8577, or visit the Student Services Office: Room 102 in the Huber Campus Center.

For all Title IX questions or concerns, please review the College's Title IX webpage and Policy, found here.

Otherwise, the Falcon Tip Line is available to report incidents anonymously or you may call the Student Services Office at 203-773-8542.

For assistance with filing a grievance, please contact:

Sarah Jordan
School Certifying Official & Registrar Compliance Specialist
Phone: (203) 773-8514
Email: scjordan@albertus.edu