Albertus Magnus College is committed to the appropriate resolution of complaints and has policies and procedures for addressing grade appeals, grievances, academic dishonesty, sexual harassment, misconduct, and several other concerns. These policies may be found in the relevant student, faculty, and employee handbooks. For more information on how to file a grievance with a specific office, please see below.
Traditional Undergraduate Students
For the policy and procedure regarding academic misconduct, please review the student handbook by visiting the Student Handbook page.
For the policy and procedure regarding grade appeals, please review the Grade Appeals policy found in the Traditional Undergraduate Program’s Course Catalog.
Undergraduate Students – Accelerated Degree Program
For the policy and procedure regarding academic misconduct, please review Student Code of Conduct found on the Student Handbook page.
For the policy and procedure regarding grade appeals, please review the Grade Appeals found in the Accelerated Degree Program’s Course Catalog. You may also review policy on Changes in Officially Recorded Grades also found in the Accelerated Degree Program’s Course Catalog.
Graduate Students
You can find policies and procedures regarding Academic Integrity in Graduate Programs and Grade Appeals on the Graduate Programs’ Course Catalog.
Faculty
Albertus Magnus College follows the complaint resolution guidelines as provided by the American Association of University Professors (AAUP). Faculty should first address their complaint with their department chair or program director. Next, if needed, the complaint will be escalated to the Associate Dean (Traditional Undergraduate) or Dean (Division of Professional and Graduate Studies). If the complaint needs to be escalated further, it will be directed to the Vice President of Academic Affairs. If the formal complaint process is necessary, one may refer to the Faculty Handbook under Grievance Procedures.
For assistance with filing a grievance, please contact:
Jason Riendeau
Director of Admissions
Phone: (203) 787-8635
Email: jriendeau@albertus.edu
Student-athletes should first address their complaint with their team coach. Next, if needed, the complaint will be escalated to the Director of Athletics. If the complaint needs to be escalated further, it will be directed to the Vice President of Academic Affairs. Grievances with the NCAA go through a formal process between the college and the NCAA.
For assistance with filing a grievance, please contact:
Nicholas Wajnowski
Senior Associate Director of Athletics/Compliance Coordinator
Phone: (203) 773-8579
Email: nwajnowski@albertus.edu
For assistance with filing a grievance, please contact:
James Schafrick
Assistant Vice President for Finance and Operations
Phone: (203) 773-8507
Email: jschafrick@albertus.edu
Informal Process:
All general grievances may be made in writing to the Financial Aid Office. Complaints can be emailed to financial_aid@albertus.edu or mailed to:
ATTN: Financial Aid Office
Albertus Magnus College
700 Prospect Street
New Haven, CT 06511
Formal Process:
Students, parents, and other individuals can submit complaints to the Department of Education about applying for and receiving federal loans, grants, and work-study; experiences with federal loan servicers, collections agencies, or the Department; and schools – their administration of the Federal Student Aid (FSA) programs, their marketing and recruitment practices, or their misrepresentations of facts. Feedback, suggestions, and issues can be reported online using the FSA Feedback System.
Additionally, the Office of Inspector General (OIG) Hotline is available for anyone who knows of or suspects fraud, waste, abuse, mismanagement, or violations of laws and regulations involving Department of Education funds or programs. This includes allegations of suspected wrongdoing by Department of Education employees, contractors, grantees, schools and school officials, persons in positions of trust involving Department of Education funds or programs, collection agencies, recipients of student financial assistance, or lending institutions. Reports can be filed online at the OIG Hotline. Individuals may also contact the OIG’s Regional Office or National Hotline for more information.
OIG Address and Contact Information:
Regional Offices
Boston, MA
Telephone No.
(617) 289-0174
National Hotline
Inspector General’s Hotline
Office of Inspector General
U.S. Department of Education
5 Post Office Square, 8th Floor
Boston, MA 02109
1-800-MIS-USED
E-mail: oig.hotline@ed.gov
Website
View the U.S. Department of Education's What Happens When I File a Complaint? to learn what happens when a complaint is filed.
View Department of Education and Federal Student Aid Invite Tips and Information from Knowledgeable Sources on Potential Violations by Institutions by visiting Student Aid website.
Please note, if the Financial Aid Office suspects that a student, employee, or other individual has misreported information or altered documentation to fraudulently obtain federal funds, the Office will report suspicions and provide any evidence to the OIG.
For additional information, please contact the Financial Aid Office at (203) 773-8508 or at financial_aid@albertus.edu.
For the policy and procedures on filing a general grievance, please review the Employee Handbook. For our policies and procedure for filing grievances regarding harassament and/or discrimination, please review the Employee Policy Manual. The manual is located in the Human Resources section of myAlbertus.
For assistance in filing a grievance, please contact:
Renee Sullivan
Director of Human Resources
Phone: (203) 773-4474
Email: rsullivan@albertus.edu
How to File a Complaint with the U.S. Department of Labor
Any individual or group can file a complaint with the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) via a new hotline for reporting race and sex stereotyping and scapegoating. The hotline receives complaints by phone at (202) 343-2008 and email at OFCCPComplaintHotline@dol.gov. Third parties can file a complaint on behalf of an individual or a group. Submissions to the hotline will be kept confidential to the fullest extent permissible by law.
Complaints received under Executive Order 11246 will be investigated following OFCCP’s normal complaint procedures, including the completion of a complaint form available at www.dol.gov/agencies/ofccp/contact/file-complaint. OFCCP can also send a copy of the complaint form by email or regular mail.
For assistance with filing a grievance, please contact:
Justin H. Cirisoli
Registrar
Phone: (203) 773-8514
Email: registrar@albertus.edu
Data Integrity
To review the College's full policy on data integrity compromise, please read the Data Integrity Compromise Policy PDF.
For all policies and procedures related to Student Services, please review the student handbook that can be found on the Student Handbook page.
For any form of student misconduct not related to Title IX, please contact the Associate Director of Residence Life and Community Standards, Mr. Spencer McBreairty at smbreairty@albertus.edu, or by phone at 203-773-8584, or visit the Student Affairs Office: Room 102 in the Huber Campus Center.
For all Title IX questions or concerns, please review the College's Title IX Policy found on the Title IX page.
Otherwise,the LiveSafe app is available to report incidents anonymously or you may call the Student Services Office at (203) 773-8542
For assistance with filing a grievance, please contact:
Justin H. Cirisoli
Registrar & Primary School Certifying Official (SCO)
Phone: (203) 773-8514
Email: registrar@albertus.edu