Registrar Operations Assistant

Search Number	# REG 108
Currently, Albertus Magnus College requires its employees and students to be fully vaccinated against COVID-19

Category	Staff

Type	Full-Time

Campus	New Haven

Overview	The Registrar Operations Assistant provides front-line customer service for students, faculty, and staff in a fast paced environment. This customer-centric role will support duties that are both, time-sensitive and critical and require a high degree of accuracy. The Registrar Operations Assistant has the primary responsibility of assisting in the daily operations of the Office of the Registrar which includes performing a variety of academic records related and registration support activities and using various information systems to enter and retrieve data and process student records.

Overview

The Registrar Operations Assistant provides front-line customer service for students, faculty, and staff in a fast paced environment. This customer-centric role will support duties that are both, time-sensitive and critical and require a high degree of accuracy. The Registrar Operations Assistant has the primary responsibility of assisting in the daily operations of the Office of the Registrar which includes performing a variety of academic records related and registration support activities and using various information systems to enter and retrieve data and process student records.

About Albertus Magnus College	Albertus Magnus College thrives as a diverse and dynamic institution serving 1,500 students in three distinct degree programs: traditional undergraduate, accelerated adult undergraduate and master’s degrees. Through its liberal arts and professional educational offerings and its long- standing excellence in student-centered, values-based education, Albertus Magnus College is a shining example of modern day education. The Albertus campus provides a distinctive environment for students, faculty and staff. The College’s 50-acre, park-like campus, within walking distance to downtown New Haven, is located in one of the city’s most distinguished residential neighborhoods, Prospect Hill, which features both early 20th century mansions and modern architectural gems. Numerous academic, student services, and athletic facilities grace the campus, which serve as an attraction to prospective students. The Mission Statement of Albertus Magnus College is to provide men and women with an education that promotes the search for truth in all its dimensions and is practical in its application.

About Albertus Magnus College

Albertus Magnus College thrives as a diverse and dynamic institution serving 1,500 students in three distinct degree programs: traditional undergraduate, accelerated adult undergraduate and master’s degrees. Through its liberal arts and professional educational offerings and its long- standing excellence in student-centered, values-based education, Albertus Magnus College is a shining example of modern day education. The Albertus campus provides a distinctive environment for students, faculty and staff. The College’s 50-acre, park-like campus, within walking distance to downtown New Haven, is located in one of the city’s most distinguished residential neighborhoods, Prospect Hill, which features both early 20th century mansions and modern architectural gems. Numerous academic, student services, and athletic facilities grace the campus, which serve as an attraction to prospective students. The Mission Statement of Albertus Magnus College is to provide men and women with an education that promotes the search for truth in all its dimensions and is practical in its application.

Essential Functions	Greets students, faculty and staff and assists with clerical duties such as answering phones, overseeing the Registrar email account and assisting with daily traffic flow of the office. Responds to student requests, researching and resolving problems, complaints and inquiries. Receives, controls, and maintains confidential student records. Assists with the data entry and maintenance of student records including transfer work, graduation updates and general student record information. Processes transcript order requests and enrollment verification letters. Monitors room usage and reservations and assists in assigning classrooms. Orders all supplies for the office, tracks requisitions and submits work orders. Maintains the internal website and digital signage. Performs other duties as assigned.

Essential Functions

Greets students, faculty and staff and assists with clerical duties such as answering phones, overseeing the Registrar email account and assisting with daily traffic flow of the office.
Responds to student requests, researching and resolving problems, complaints and inquiries.
Receives, controls, and maintains confidential student records.
Assists with the data entry and maintenance of student records including transfer work, graduation updates and general student record information.
Processes transcript order requests and enrollment verification letters.
Monitors room usage and reservations and assists in assigning classrooms.
Orders all supplies for the office, tracks requisitions and submits work orders.
Maintains the internal website and digital signage.
Performs other duties as assigned.

Qualifications	Minimum of two years’ experience in an educational setting such as a Registrar’s Office, academic advising, an academic department or an equivalent combination of education and experience. Experience with CRM technologies in higher education such as Colleague, Slate and EAB Navigate. Welcoming and positive demeanor.

Education	Associate’s degree or equivalent college credits.

Knowledge \| Skills \| Abilities	High degree of integrity; ability to work in a sensitive, highly confidential and professional environment. Ability to work and communicate effectively with diverse student, employee and public populations. Ability to handle multiple tasks and multiple priorities. Strong attention to detail and high degree of accuracy. Computer proficiency in Microsoft Office Suite and Google applications; Datatel Colleague preferred. Working knowledge of college-level student records procedures, documentation, standards and regulations (including FERPA). Excellent written and verbal skills. Ability to work in a collaborative environment.

Knowledge | Skills | Abilities

High degree of integrity; ability to work in a sensitive, highly confidential and professional environment.
Ability to work and communicate effectively with diverse student, employee and public populations.
Ability to handle multiple tasks and multiple priorities. Strong attention to detail and high degree of accuracy.
Computer proficiency in Microsoft Office Suite and Google applications; Datatel Colleague preferred.
Working knowledge of college-level student records procedures, documentation, standards and regulations (including FERPA).
Excellent written and verbal skills.
Ability to work in a collaborative environment.

Special Work Schedule Requirements	Working Conditions: Work will be performed in an office environment with a significant amount of public contact, in person, by telephone and via email. Extensive computer use. Work Schedule: Monday - Friday, 8:30-4:30 PM, including two nights per week until 6:00 PM. The successful candidate must be flexible with their hours to meet the needs of the office.

To Apply	Qualified applicants should submit a cover letter, current resume, and contact information for three professional references as one document electronically to hr@albertus.edu. Please reference search # in subject line.

Albertus Magnus College has a strong commitment to the principles and practices of diversity throughout the College community. Albertus Magnus College is an equal opportunity employer and invites all qualified applicants to consider this opportunity and to apply.

Albertus Magnus College is an Equal Opportunity Employer

It is the policy of Albertus Magnus College to comply with applicable federal and state laws regarding equal employment opportunity for all qualified persons so as to prohibit unlawful discrimination and harassment against any employee, intern or applicant for employment because of race, color, religion, sex, pregnancy, age, national origin or ancestry, physical or mental disability, genetic information, veteran status, transgender status, gender identity or expression, sexual orientation, or any other consideration protected by federal, state or local law. Albertus Magnus College promotes the full realization of equal employment opportunity throughout the College. The College forbids all forms of illegal discrimination, harassment or retaliation.