Access Services and Instructional Technology Assistant

Search Number	# IT 105
Currently, Albertus Magnus College requires its employees and students to be fully vaccinated against COVID-19

Category	Staff

Type	Part-Time

Campus	New Haven

Overview	Based in Rosary Hall Library and Aquinas Hall, the Access Services and Instructional Technology Assistant facilitates the coordination of services between librarians, students, and faculty to access information resources, support academic research, and utilize information technology. Collaborates with other members of the Library and Information Technology Services division on various functions, including access services, circulation services, collection development services, and other technical library services. This part-time position works with students, faculty, and staff who struggle with technology, while also working with more advanced computer users to continue to develop their skills with the various software tools provided in the Lab.

Overview

Based in Rosary Hall Library and Aquinas Hall, the Access Services and Instructional Technology Assistant facilitates the coordination of services between librarians, students, and faculty to access information resources, support academic research, and utilize information technology. Collaborates with other members of the Library and Information Technology Services division on various functions, including access services, circulation services, collection development services, and other technical library services. This part-time position works with students, faculty, and staff who struggle with technology, while also working with more advanced computer users to continue to develop their skills with the various software tools provided in the Lab.

About Albertus Magnus College	Albertus Magnus College thrives as a diverse and dynamic institution serving 1,500 students in three distinct degree programs: traditional undergraduate, accelerated adult undergraduate and master’s degrees. Through its liberal arts and professional educational offerings and its long- standing excellence in student-centered, values-based education, Albertus Magnus College is a shining example of modern day education. The Albertus campus provides a distinctive environment for students, faculty and staff. The College’s 50-acre, park-like campus, within walking distance to downtown New Haven, is located in one of the city’s most distinguished residential neighborhoods, Prospect Hill, which features both early 20th century mansions and modern architectural gems. Numerous academic, student services, and athletic facilities grace the campus, which serve as an attraction to prospective students. The Mission Statement of Albertus Magnus College is to provide men and women with an education that promotes the search for truth in all its dimensions and is practical in its application.

About Albertus Magnus College

Albertus Magnus College thrives as a diverse and dynamic institution serving 1,500 students in three distinct degree programs: traditional undergraduate, accelerated adult undergraduate and master’s degrees. Through its liberal arts and professional educational offerings and its long- standing excellence in student-centered, values-based education, Albertus Magnus College is a shining example of modern day education. The Albertus campus provides a distinctive environment for students, faculty and staff. The College’s 50-acre, park-like campus, within walking distance to downtown New Haven, is located in one of the city’s most distinguished residential neighborhoods, Prospect Hill, which features both early 20th century mansions and modern architectural gems. Numerous academic, student services, and athletic facilities grace the campus, which serve as an attraction to prospective students. The Mission Statement of Albertus Magnus College is to provide men and women with an education that promotes the search for truth in all its dimensions and is practical in its application.

Essential Functions	Provide individual and small group technology training and support for the Albertus community. Provide first-level help desk support for phone calls and walk-in visitors to Rosary Hall and Aquinas Hall. Provide first-level classroom equipment support to instructors and faculty. Provide assistance to students who need support with eLearning, ePortfolio, myAlbertus, Google Apps or any other technology tool provided by the College. Provide support for special projects in the Library & ITS department, which may include videography and video editing, website development, network infrastructure improvements, among other projects Maintain a professional and approachable demeanor and attitude, including a willingness to help, responsiveness to feedback and adequate initiative to improve skills. Ensure that computer users are supported and provide assistance as needed. Report equipment issues, update needs or software requests to the appropriate member of the ITS team. Assist the Instructional Technology Team with their daily tasks Occasional responsibility for opening and closing the library building Take a lead role in seeking out new projects and work with LITS team to complete them.

Essential Functions

Provide individual and small group technology training and support for the Albertus community.
Provide first-level help desk support for phone calls and walk-in visitors to Rosary Hall and Aquinas Hall.
Provide first-level classroom equipment support to instructors and faculty.
Provide assistance to students who need support with eLearning, ePortfolio, myAlbertus, Google Apps or any other technology tool provided by the College.
Provide support for special projects in the Library & ITS department, which may include videography and video editing, website development, network infrastructure improvements, among other projects
Maintain a professional and approachable demeanor and attitude, including a willingness to help, responsiveness to feedback and adequate initiative to improve skills.
Ensure that computer users are supported and provide assistance as needed.
Report equipment issues, update needs or software requests to the appropriate member of the ITS team.
Assist the Instructional Technology Team with their daily tasks
Occasional responsibility for opening and closing the library building
Take a lead role in seeking out new projects and work with LITS team to complete them.

Qualifications	Minimum 2 years’ experience using Albertus’ systems (myAlbertus, eLearning & ePortfolio) A Proficiency with Microsoft Office or equivalent Bachelor’s degree

Knowledge \| Skills \| Abilities	Demonstrated commitment to customer service. Competent in using Microsoft Office (including Word, PowerPoint, Excel) Strong skills using eLearning and ePortfolio Familiar with using Google Apps (including Gmail and Google Drive) Comfortable with key functions on PC computers, smartphones and tablet devices Familiar with photo and video editing software a plus Excellent interpersonal and verbal and written communication skills. Seeks out new projects to work on.

Knowledge | Skills | Abilities

Demonstrated commitment to customer service.
Competent in using Microsoft Office (including Word, PowerPoint, Excel)
Strong skills using eLearning and ePortfolio
Familiar with using Google Apps (including Gmail and Google Drive)
Comfortable with key functions on PC computers, smartphones and tablet devices
Familiar with photo and video editing software a plus
Excellent interpersonal and verbal and written communication skills.
Seeks out new projects to work on.

Special Work Schedule Requirements	Normal office environment. Evening work expected.

To Apply	Qualified applicants should submit a cover letter, current resume, and contact information from three professional references as one document electronically to hr@albertus.edu . Please reference the Search Number in the subject line.

Albertus Magnus College has a strong commitment to the principles and practices of diversity throughout the College community. Albertus Magnus College is an equal opportunity employer and invites all qualified applicants to consider this opportunity and to apply.

Albertus Magnus College is an Equal Opportunity Employer

It is the policy of Albertus Magnus College to comply with applicable federal and state laws regarding equal employment opportunity for all qualified persons so as to prohibit unlawful discrimination and harassment against any employee, intern or applicant for employment because of race, color, religion, sex, pregnancy, age, national origin or ancestry, physical or mental disability, genetic information, veteran status, transgender status, gender identity or expression, sexual orientation, or any other consideration protected by federal, state or local law. Albertus Magnus College promotes the full realization of equal employment opportunity throughout the College. The College forbids all forms of illegal discrimination, harassment or retaliation.