Course: Managing Quality (MOL-518-1)
Developing leadership competencies to manage quality processes for organizations today is essential for sustaining long-term growth and competitiveness in all industries for example: Health, Academia, Service and Manufacturing. This class will explore the theories, concepts and best practices of managing quality. Topics will include: Total Quality Management (TQM), Six Sigma, Lean Principles and Agile Processes. The course will assist students to understand the need for aligning quality management with the strategic and leadership objectives in organizations. Students will be able to link their theoretical learning with actual applications in their business world.
*Please note: Non-matriculated Students must obtain the permission of the program director
Faculty: Credit: Day/Time: Pre-Regs: McGivern 3 LEC 5:30 PM 7:50 PM
5:30 PM 7:50 PM